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All airports are not created equal. Whether you are visiting Cancun, Playa del Carmen or the Riviera Maya, you will fly into Cancun International Airport. Here are six things you should know that will help you have a smooth experience.

Cancun Airport Terminal


1. The airport has three terminals.

The Cancun airport used to be pretty small, but it now has three terminals. Terminal 1 is for charters and private flights, Terminal 2 is mostly for domestic flights and the shiny new Terminal 3 is for international flights.


Terminal 2 Cancun Airport map


Terminal 3 Cancun Airport Map


2. There are many ways to get to your resort.

Did you know that street taxis can take you to the airport but they can’t pick people up at the airport? However, if you haven’t made arrangements prior to your arrival you can hire a private taxi, a shared van, or you can take the ADO bus (which leaves from Terminal 2 so you will have to take the free shuttle if you flew into Terminal 3) to downtown Cancun or Playa del Carmen.

Cancun International Airport


3. There are rules about what you can bring into Mexico.

In general you are allowed to bring whatever you need for the time period you will be staying in Mexico. The items customs are generally the most strict about (besides illegal items obviously) are electronics, especially laptops, iPads, etc. Don’t bring more than one of each. If you need more specific information you can find it on the official Mexican Customs webpage.


4. Don’t lose your Tourist Visa.

When you pass though immigration (these are the people who check your passport, customs are the people that check your luggage and make you push the green/red light) you will be given an FM-T or tourist visa. Do not lose it as you will need it to leave Mexico. If you do happen to misplace it you will have to pay a fine when you leave.

Tourist Visa Mexico

5. It will take between 15 and 60 minutes to get to your resort.

How long will it take to get to your hotel? Well that depends, if you are staying in the Cancun Hotel Zone, it could take as little as 15 minutes or as much as one hour depending on where your hotel is located. The same goes for hotels located in the Riviera Maya.

Cancun International Airport


6. If your luggage is lost, the airport can’t help you.

The Lost & Found Department at the airport operates independently and is run by the Security Office. They are not responsible for luggage and/or items left on airplanes. These issues are handled by airline personnel. If you are missing a piece of luggage or your luggage was damaged you must contact your airline directly. The airport cannot assist you with these issues.

Cancun Airport services


The beautiful photos are by Flickr users donnievendetta, VXR2032FD, Fatty Tuna, Cancunway.com, riubambu.com, accesslakechapala.com, and eguidetravel.com

Do you have any tips about the Cancun airport?